Prescriptions for

• Self-injectable medications (except insulin products), and
• Oral oncology medications must be filled by ICORE Healthcare.

HNE is excited about our new partnership with ICORE Healthcare. ICORE Healthcare provides:

• free delivery of medication to your home or physician’s office
• direct access to an experienced care management team of pharmacists and nurses who are available toll-free, 24 hours a day, 365 days a year
• educational materials, support and home instruction information
• ancillary supplies such as syringes and needles at no additional cost; and
• comprehensive coordination of care including refill reminders and continual interaction with your physician regarding your medication(s).

Phone Number: 800-775-5138

• For Customer service - Monday thru Friday from 8:00 AM to 7:00PM EST
• For Urgent Medical Questions - Clinical staff is available 24 hours a day, 7 days a week

If HNE does not provide your pharmacy benefit, HNE covers medical specialty medications only (i.e. agents administered by a medical professional). You are not covered for self-injectables through HNE.

Attention HNE Providers:  Call 800-775-5138 to request a drug order form.